Are you struggling with monotonous tasks, scattered data, or the everyday grind of ensuring everything is on track? There’s no one else like you.
These problems are common to enterprises of all sizes, which means that employees lose five weeks of work each annually due to the inefficiency among thousands of different systems and applications.
This is the most exciting part: AI technology can assist you.
If 72% of businesses are already making use of AI in the same way, it’s not more a matter of “if” it’s “how” to use it.
AI streamlines workflows, connects systems, and allows teams to concentrate on what is most important and drives businesses forward. Companies that are embracing AI today are standing out as leaders in their respective fields.
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7 effective ways AI changes business operations
AI gives you the tools you need for your business to keep ahead of the competition.
From automating everyday tasks to empowering more intelligent decision-making, these advantages show how AI can improve your day-to-day operations and propel growth.
1. Make time and save money by utilizing intelligent automation
AI-powered automation could make your team more efficient by streamlining work and assisting various business processes.
One of the best examples is Leidos which is a health and security organization.
Leidos employs over 47,000 employees across the globe and has reported more than $15.4 billion in revenues. However, this size does not come without challenges in operations.
To aid in the management of IT support across a variety of apps, Leidos added an AI assistant throughout their technology-based ecosystem.
In the present 35% of Leidos employees are using virtual assistants to receive assistance on demand to automate tedious tasks. This has led to Leidos saved 3000 hours of productivity per month.
Beyond IT Intelligent automation systems could benefit your company in different areas:
- Human resources: Your HR team is able to automatize a variety of tasks, such as training, onboarding of employees payroll administration, as well as employee benefits administration.
- Marketing: AI assistants can assist to develop extensive marketing strategies and completely taking over the creation of content and social media interaction.
- Sales: With a the same and precise sales pipeline and database management AI assistive technology can simplify mundane administrative tasks so that sales teams can concentrate to closing the deal.
2. Give your employees one source of truth
The success of your business is contingent on the efficiency of your employees are able to complete their work.
However, approximately 1/3 of employees are spending at least half of their day each week looking for the data they need to perform their job.
This is why having one source of truth could be advantageous as an AI-powered enterprise search engine makes it possible.
By combining deep learning algorithms combined with NLP Enterprise search solutions allow employees to have rapid access to crucial sources that span various apps, systems and databases.
As your business expands and the volume of data increase, having an on-demand solution that gives quick and accurate responses to questions from employees is a huge benefit -which is something Broadcom can confirm.
Broadcom is a world-class manufacturer of semiconductors as well as infrastructure software, was able to access IT information distributed across 10 different knowledge bases, which contained vital information from numerous external and internal sources.
Broadcom decided to deploy the enterprise AI tool that can help employees to better handle IT support issues. With the help of new and advanced conversationsal AI known as 1.Bot, Broadcom is now capable of resolving 57 percent of IT issues on its own.
3. Enhance the experience of employees by providing self-service assistance
Involving your employees in solving their own problems is essential for smooth operations.
Although internal teams such as HR, IT and accounting all play their own roles to play The more employees are able to use self-service options and solutions, the more productive all of us will be.
AI-driven tools are ideal to provide continuous, on-demand employee assistance. Through providing continuous, on-demand assistance to employees, AI assistants effectively remove numerous obstacles that slow progress and affect deadlines for projects.
For instance, instead of having to wait for IT assistance for routine and time-consuming tasks such as resets of passwords and system access rights, or software installation Employees can reach a chat-based AI assistant for assistance immediately.
An example: Medallia, a leader in customer and employee experience management, was looking for a way to automate the typical IT issues that their teams faced. They invested in a cutting-edge AI assistant software.
It allowed them to free up their IT department and lead to significant savings in time. Today more than 95 percent of Medallia employees rely upon this AI solution to provide automated support for IT. The issues that used to take days to resolve are now solved in a matter of seconds.
4. Create the foundation for expansion through integrations
As companies expand its operations, so does the quantity of equipment they use daily increases.
In the average, small companies with fewer than 500 employees are able to make use of up to 172 different applications per day. This isn’t much against larger businesses which can utilize more than three times that amount.
This is why it’s crucial to ensure an unidirectional compatibility between all of the investments in technology. AI assistants can help by providing an integrated platform that is able to connect, respond to, and communicates with the entire ecosystem of a company which provides employees with instant productivity improvements.
With a central AI agent, workers do not have to be concerned about learning how to utilize a brand new platform. Instead, they’ll be able to access advanced automation capabilities within the apps they already use for work, like Slack, Google Suite, or Microsoft Teams.
5. Enhance employee performance by improving internal communications
Effective communication is essential in every aspect of business. Not only does clear guidance and open communication help ensure that everyone stays on the same platform However, it also helps to reduce confusion, minimizes mistakes and can lead to greater cost savings.
AI assistants streamline all aspects of internal communication.
Instead of relying on back-and forth emails, or even one-way communication using traditional methods employees can make use of chatbots and AI to conduct dynamic dialogues using chatbots powered by AI that are intelligent and smart.
This results in a more personal experience for employees, while also streamlining the sharing of information.
An example: Consumers Energy, a prominent energy provider in Michigan was able to experience the benefits in person when the company began using its brand new AI-powered communication software.
With the help of an advanced AI assistant, Consumers Energy was able to effortlessly update employees on the latest company policies and service disruptions and announce important IT updates.
The outcomes of this new communication strategy were impressive and helped the company to eliminate the requirement for over 1000 software licenses, and save more than $55,000 in just 14 days.
6. Enhance decision-making using data-driven insights
To propel your business forward, you’ll need solid systems and software to analyze and access the data of your customers. But, analyzing and compiling massive amounts of data is laborious.
It’s also a challenge getting meaningful information from old spreadsheets or reporting tools which don’t offer immediate analysis.
AI tools can revolutionize the way you manage data and provide insights that help drive better decisions driven by data. They also improve the capabilities of automation.
That’s precisely the reason Albemarle is a multinational chemical firm with 6,000 employees has launched its AI agentic software, ALbot.
Due to its incredible capability and flexibility, ALbot can quickly and precisely analyze huge amounts information in real-time.
Alongside cutting the time to resolve issues in to a quarter, ALbot provides granular insight into inefficiencies, which helps Albemarle managers increase their productivity and improve the customer experience for employees.
AI assistants make use of machine learning algorithms as well as advanced features for indexing data to deliver crucial real-time analysis which help companies improve their efficiency in operations. This could include:
- Automating the routine IT-related tasks that help to reduce time to repair and deliver significant operational improvement.
- Monitoring trends in hiring as well as feedback from employees to increase the retention rate of staff.
- Improved prediction of customer behavior for more accurate forecasting.
- Identifying the most critical bottlenecks in development pipelines, to aid in streamlining the engineering-related business processes.
- Real-time risk management assessments which analyze economic trends in relation to a company’s actual financial performance.
7. Improve risk management by implementing predictive analytics
AI tools can provide companies with unique capabilities to enhance the management of risk. Utilizing advanced predictive analytics powered through machine learning AI tools can assist companies analyze huge amounts of data and detect potential issues prior to them having a chance to become a problem.
The advantages of these solutions include:
- Analyzing data in real-time: AI assistants actively monitor the health of a variety of systems and identify high-risk scenarios which require higher resolutions.
- Predictive analytics: Machine-learning models can enable AI solutions to detect significant patterns in historical data as well as predict the possibility of issues to come in the future.
- Intelligent response assistants are able to work independently, proactively responding to common problems and allow human agents to concentrate on more difficult problems.
- Continuous learning Intelligent: AI products can be taught from their environments they’re in, and then adapt their behaviour in the long run to achieve greater results.
The applications for the use cases for AI systems are virtually endless and include areas such as cybersecurity, IT operations and customer service. While they may provide significant benefits to businesses but they also serve to offer life-saving benefits in areas like health and public safety.
Vituity, a pioneer in the field of healthcare innovation, depends on AI-powered employee communications in order to give active treatment to people who require it most. Offering 6.5 million patients every year Vituity’s 5,000+ physicians partners rely on the latest AI technology to detect and respond to urgent requirements of patients.
Realizing that their patients and their partners required a faster response time to follow-up emails as well as support issues, Vituity invested in an AI-powered assistant. This resulted in them having reduced 40 percent of help desk employees working hours and were able decrease wait times for patients and doctors.
Resolving the challenges of AI adoption
Although AI can bring many benefits, it has its own challenges like cost as well as data security and training for employees. Here’s how to address the issues:
- Cost: Start with an scalable AI solutions that are tailored to the needs of your business.
- Security of data: invest in AI tools that are secure with strong protocol and encryption.
- Training for employees: Offer hands-on training and tools for teams to adapt for AI tools.
Moveworks is an expert in overcoming these issues with solutions that are designed to seamlessly integrate into your workflow.
Find out how AI can benefit your company
AI technology is an extremely beneficial and transformative tool in all types of business but only if you invest in best solutions. Basic software that generates AI tools can be used to solve specific requirements, but enterprise AI solutions such as Moveworks connect to your entire enterprise to provide complete support and increase productivity of employees.
Moveworks has taken efficiency in the workplace into the new level by introducing an AI-powered assistant. Our AI assistant allows your employees to effortlessly search and automate customer support needs. With chat or a Web browsing tool, Moveworks gives your employees the ability for information and to automatically handle support issues all of your enterprise applications.
With 24-hour support available in over 100 languages, and seamless integration with software, Move works enables you to remove support issues that are repetitive that require immediate knowledge and allow employees to work more efficiently across multiple applications – enabling your business reduce expenses and improve efficiency.
